YEYES TROPICO · TECÚN UMÁN
Terms of Use
A site to discover what we’re creating.
Last updated:
Welcome to Yeyes Tropico. This site introduces you to our spaces, experiences, and updates in Tecún Umán. These terms explain the scope of the information published and the conditions for using the site; they do not replace the specific terms of a purchase, reservation, or service.
On this page
Who operates the site
The Yeyes Tropico website is operated by Yeyes Trópico S.A., in Guatemala. For questions about these terms, write to us at hola@yeyestropico.com.
The company’s business registration lists its commercial address as 07 Calle 2-070, Zona 2, Ayutla, San Marcos, Guatemala.
A project in preparation
Yeyes Tropico is preparing to open. The site presents the concepts Punto de Antojo, Novedades, and La Terraza, along with possible activities, opportunities, and community benefits.
When a space or service is described as coming soon, in development, or to be confirmed, it should not be understood as available to book or purchase. We’ll announce the opening and access terms through our official channels.
Information and images
The site includes renderings, illustrations, animations, and concept or campaign images that show the project’s intent and atmosphere. These images are not photographs of the finished space and do not guarantee that the space, products, or services will be identical. Hours, experiences, and details that are still being defined will be described as such.
We’ll work to keep information clear and current. If you spot an error, you can let us know through the contact channel. Updating the content does not undo commitments we have validly made.
Questions, registrations, and requests
The current version of the site does not support user accounts, purchases, payments, online reservations, or community or membership registration. The site also does not receive job applications or allow file uploads.
An invitation to learn about the community or the membership program is not an active membership and does not guarantee benefits that have not yet been announced. The careers section is not itself a job offer or employment agreement.
The WhatsApp buttons open conversations with the Punto de Antojo, Novedades, and Terraza numbers for inquiries. A message or informational inquiry alone does not confirm a reservation, purchase, or service. This does not prevent a valid agreement from being made electronically when its terms are communicated and accepted under applicable law.
When purchases or services become available
Before you purchase or book a product, reservation, membership, or service, we’ll share its terms, including the final price in quetzales. Those terms do not remove consumer rights that cannot be waived.
Respectful use of the site
You may browse the site and share its links for legitimate purposes. You may not attempt unauthorized access to its systems, introduce malicious code, interfere with its operation, impersonate Yeyes Tropico, or use its content to deceive or harm others.
If conduct threatens the site’s security, we may take reasonable measures to protect it without improperly limiting rights recognized by law.
Our content and third-party content
Names, logos, text, designs, and images on the site belong to their owners or are used with permission, as applicable. Sharing a link does not transfer rights to that content. You need the owner’s permission to reproduce or use it commercially, except for uses allowed by law.
Third-party brands shown on products or in references retain their own rights. Their presence does not by itself imply an affiliation, sponsorship, or commercial authorization beyond what is expressly stated.
Links, maps, and other services
The site includes an interactive map from Snazzy Maps that uses Google Maps. Instagram, Facebook, WhatsApp, and Google Maps directions open through external links; they are not embedded social content. Third-party services have their own terms and practices, and we do not control all of their operation or content. An external link does not mean we endorse every statement on the linked site.
General information about well-being, spa services, or activities does not replace a medical evaluation or guarantee a specific result. The terms and precautions of a particular service must be explained before it is provided.
Availability and responsibility
The site may experience interruptions, errors, or maintenance changes. We do not guarantee continuous availability or access to every feature on every device.
Nothing in these terms excludes responsibilities we have under law or rights to remedies, refunds, or complaints recognized by law. Using the site does not waive those rights.
Privacy, questions, and complaints
Our handling of personal information is explained in our Privacy Policy. For questions or complaints, write to us at hola@yeyestropico.com. Internal channels do not prevent you from contacting DIACO or the relevant authority.
These terms are interpreted under the laws of Guatemala, without excluding other mandatory rules that apply.
Updates
We may update these terms to reflect changes to the site or our activities. We’ll publish the current version with its date. If a new feature requires you to accept specific terms, we’ll present them before purchase; visiting the site does not replace that acceptance.